Muenchens Furniture has been around since 1956. In 2001, the 3rd generation and current owner at the time Stephen W. Muenchen decided he was ready for retirement and shut down the business. Only a few short months later, Stephen M. Muenchen decided to give re-opening the store a shot.
At 17 years old, he began his tireless effort to build the company back from the ground up by opening up booths at Trader’s World Flea Market; well, one booth turned into several booths and before Steve knew it he was renting the original Muenchens location on Colerain Avenue from the 2nd generation owners; William and Jean Muenchen.
After a few short years at the Colerain location Steve made the decision to re-open the Shandon location as well to begin building the business back to where it once was. The Colerain location was sold to another company leaving Steve with the Shandon location only while he searched for a new retail location.
In 2011, Steve realized one of his dreams and opened up his second full retail location in Eastgate. Eastgate has thrived and the business has continued to grow at a great pace.
In 2013, Steve opened up his corporate office and distribution center in Blue Ash, Ohio; centrally located in the middle of both stores allowing for more efficient service and delivery.
Today Steve continues to be an incredibly passionate and hands on owner. He works hard to create a positive experience for his employees as well as his customers. His goal is for his customers to have the best shopping experience possible and you can often find him working until the early hours of the morning doing everything he can to ensure that is the case.
Positivity: Build a Positive Team and Family Spirit throughout the company. Support team members through excellence and happiness.
Integrity: Build Open and Honest Relationships through communication and respect for customers and coworkers. Have full disclosure and transparency. Being ethically unyielding, honest and inspiring trust by saying what we mean, matching our behaviors to our words and taking responsibility for our actions.
Heart: Truly caring about what we're selling, servicing and doing–it's a mission, not just a job.
Balance: As a team we have to take into account how initiatives and decisions will affect our colleagues, customers and managers. -It's imperative to our success.
Teamwork: Determined people working together can accomplish anything.
Customer Service: Deliver a WOW/unforgettable experience through service.
Passionate: to work passionate and ready to put your best face forward to represent the company.
Customer Service: Deliver a WOW / unforgettable experience through service.
Fun: Don't take ourselves too seriously; have fun. Work hard. Get the Job done; but enjoy it!
Open-minded and Innovative: Welcoming creativity, change and feedback are essential to growth. We are a learning organization that aims to anticipate and respond to changing customer, employee and system needs through constant evolution and innovation.
Safety: well-being of our people, business partners, and the public is of utmost importance.
Continued Desire to Learn: Pursue growth and learning at every possible chance. Learn. Educate. Innovate.
Commitment: Be constantly committed to greatness. Greatness in product; greatness in staff; greatness in management; greatness in service.
Be the Change You Seek: Encourage everyone to create positive change - we're constantly looking for ways to improve our company; our service; our products and our environment.
Cost-effecitve and Competitive: We strive to be the low-cost operator in all our practices and processes, to be able to provide our customers with the best value, while ensuring a profitable company. We will not be undersold by our competitors.
Customer Obsession: Work vigorously to earn and keep customers trust. Pay attention to competitors; but, obsess over customers.